Product Services

The following options depend on the particular contract concluded and may vary.

Installation, assembly and acceptance
Installation, assembly and acceptance

- Technical introductions for installation by a third party
- Documentation / service manuals
- Project approval during real-time performance

Software and configurations
Software and configurations

- Device management
- Content management
- Operating system updates
- Device Configurations
- Implementation of features by customer request

Documents
Documents

- Technical information
- Operating instructions
- Installation instructions
- Product data sheets

Maintenance, guarantee, warranty
Maintenance, guarantee, warranty

- Maintenance-free devices
- Minimum 12-month guarantee
- Warranty extension up to 5 years
- Innovation protection (optional)

Repair
Repair

- On-site service through certified partners
- Remote service
- Replacement devices in case of equipment breakdown

Personal support
Personal support

- Helpdesk via web call or telephone
- Technical training