Product Services
The following options depend on the particular contract concluded and may vary.
- Technical introductions for installation by a third party
- Documentation / service manuals
- Project approval during real-time performance
- Device management
- Content management
- Operating system updates
- Device Configurations
- Implementation of features by customer request
- Technical information
- Operating instructions
- Installation instructions
- Product data sheets
- Maintenance-free devices
- Minimum 12-month guarantee
- Warranty extension up to 5 years
- Innovation protection (optional)
- On-site service through certified partners
- Remote service
- Replacement devices in case of equipment breakdown
- Helpdesk via web call or telephone
- Technical training